TANK TINKER provides an exclusive warranty only for customers who have purchased directly from our brick-and-mortar store, online store, or mobile application.
WHAT DOES OUR WARRANTY COVER? WHAT DOESN'T IT COVER?
Please note that a traceable order number is required for after-sales services.
The warranty covers defects in materials and workmanship of the product for the original purchaser. If the product ever fails usage during the warranty period due to a manufacturing or material related defect, We will repair or replace the item at our discretion, free of charge. In the event that the item/style returned is no longer available for exchange, a product of equal value may be ordered.
This warranty does not cover damage caused by normal wear and tear, accidents, improper usage, or when colors and materials grow worn over time.
All clothing items must be returned in un-worn, un-washed conditions for them to be eligible for warranted returns and replacements.
We shall not be liable for any incidental, reliance, or consequential damages or breach of implied warranty for this product, including any damage to person or property, whenever the law allows.
WARRANTY SHIPPING COST
The customer is responsible for shipping charges from your location to our warehouse. If you receive a faulty item, We will pay for a re-shipment to the customer. Please note that the customer pays for both initial order shipments and out-of-warranty replacement shipments.